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Fort Huachuca's

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Soldier and Family Assistance Center (SFAC)

The SFAC is a one-stop center with a team of professionals that provide tailored services for wounded, ill, and injured Soldiers assigned to the Warrior Transition Unit and their Families.

We serve Warriors in Transition and their Family Member with compassion and by fostering dignity and independence, while assisting Warriors in their transition either back to duty or to service as a vital member of the community.

Our Mission

Provide assistance and service to Warriors and DOD Civilians assigned to the Warrior Transition Unit (WTU) and their Families through assessment and identification of resources/services designed to address complex needs with compassion and respect.

Services for non-WTU Warriors and Families can be accommodated on a space available appointment basis.

Our Purpose

The Fort Huachuca ACS Soldier and Family Assistance Center (SFAC) focus is to empower clients through delivery of information and resources which compliment the Warriorís mission to heal, return to duty, or seamlessly transition

Location: Murr Community Center Building 51301, Fort Huachuca, Arizona 85613

Hours of Operation
Monday through Friday, 7:30a.m. - 4.00pm
Closed Saturday and Sunday

Telephone:
(254) 286-5768 AFTER HOURS Call (254) 368-5370

Services available:

  • Information and Referral Assistance
  • Financial Counseling and Assistance
  • Substance Abuse Information and Referral Assistance
  • Military Personnel In/Out Processing
  • Education Counseling
  • Child, Youth, and School Services
  • Entitlements and Benefits
  • Military Personnel Services
  • Veterans Benefits and Entitlements
  • Local, state, and federal program resource information
  • Army Wounded Warrior Program (AW2)
  • Recovery Employment Assistance Lifelines (REALifelines)
  • Army Career Alumni Program (ACAP)
  • Pastoral Counseling
  • Donations Management
  • Traumatic Serviceman's Group Life Insurance (TSGLI)
  • Combat Related Special Compensation (CRSC)
  • Army Wounded Warrior Program (AW2)

Our assistance is not limited to the services listed above. We serve as clearing house and referral source for a variety of information and services that can be of significant benefit to WTs and their families.

Army Wounded Soldiers and Family Hotline
24 hours a day, 7 days a week.
1-800-984-8523
Overseas DSN: 312-328-0002
Stateside DSN: 328-0002  

This hotline offers wounded and injured Soldiers and Family Members
a way to seek help to resolve medical issues and to provide an information channel of Soldier medically related issues directly to senior Army leadership so they can improve how Army serves the medical needs of our Soldiers and their Families.
http://www.woundedwarriorresourcecenter.com/
 

For Service members and their families toll-free (800) 342-9647 e-mail wwrc@militaryonesource.com  24/7 to request support
Contact ACS SFAC at  533-5334/3553 to set an individual appointment or reserve a seat for the briefing Bring all MEB Forms/Documents received, medical records, and all profiles Briefing for all interested persons on Ft. Huachuca. SFAC Conference Room, Murr Community Center.  

Here are some helpful websites to assist you in transition planning or provide general information.

 Military/Education Sites:

Army One Source:  This site expands on a variety of programs to support soldiers and military families.   http://www.myarmyonesource.com/default.aspx
Army Wounded Warrior Program [AW2]:   The US Army program, through The Army Human Resources Command [HRC] that assists and advocates for wounded warriors and their families. https://www.aw2.army.mil/index.html
Defense Activity for Non-Traditional Education Support (DANTES): This site provides valuable information in support of higher education programs for service members, family members, and DoD Civilians.
Distance Learning Information: 
http://www.dantes.doded.mil/Dantes_web/
distancelearning/index.htm
     
http://www.dantes.doded.mil/Dantes_web/
distancelearning/dl-tips.htm
Examination Programs:
http://www.dantes.doded.mil/Dantes_web/
examinations/index.htm
Higher Education Programs:
http://www.dantes.doded.mil/Dantes_web/
highered/index.asp
Scholarships/Student Loans:
http://www.dantes.doded.mil/Dantes_web/
counselorsupport/scholarships.asp
Scholarships for Severely Injured Service Members: 
http://www.dantes.doded.mil/sfd/index.asp?Flag=True
Military One Source:  The Military OneSource crisis intervention line supports Active-Duty, National Guard and Reserve service members and their families, 24-hours a day, seven days a week.  This is also a crisis intervention service. Professionally trained consultants assess a caller's needs and can refer them to health care professionals for follow-up, face-to-face counseling. The Military OneSource toll-free number for those residing in the continental U.S. is 1-800-342-9647.   http://www.militaryonesource.com
 Military Handbooks:  Military Handbooks was launched with one simple goal - to give the Military community the very best information available about pay, benefits, retirement planning, education benefits, career decisions, much more! And to provide it to you in a series of straightforward, easy-to-understand handbooks for FREE! http://www.militaryhandbooks.com/
 My Army Benefits:  This site discusses your benefits and has a separate section for Wounded Warriors/Survivors of the Fallen. http://myarmybenefits.us.army.mil/Home.html  
FMWR Family, Morale, Welfare & Recreation Your link to FMWR services and events world-wide http://www.armymwr.com/  
Army Reserve Family Programs:  Information and Education tools for family readiness. http://www.arfp.org/skins/ARFP/
home.aspx?mode=user&AllowSSL=true
 National Guard  Family Resources:   Click on your state to find information concerning Family Assistance Centers to assist in identifying resources. http://www.guardfamily.org/Public/Application/
ResourceFinderSearch.aspx
Combat Related Special Compensation:  Combat-Related Special Compensation (CRSC) provides tax-free monthly payments to eligible retired veterans with combat-related injuries.   CRSC can help to restore some or all of the VA Disability Compensation offset of Army retired pay if the injury is combat-related. You must retire for length of service or be medically retired from the army and be in receipt of your VA Rating Decision to apply.  At the home page click on ambassadors to find someone in your state that can assist you with filing for this benefit. You can also check with the SFAC staff prior to your departure or your Veteranís Service Organization through which you filed your VA Claim for referral assistance.  https://www.hrc.army.mil/site/crsc/index.html
Traumatic Service members' Group Life Insurance (TSGLI)   helps severely injured Soldiers through their time of need with a one-time payment. The amount varies depending on the injury, but it could be the difference that allows their family to be with them during recovery; helps them with unforeseen expenses; or gives them a financial head start on life after recovery. TSGLI is an insurance program. It is bundled with Service members' Group Life Insurance (SGLI) and an additional $1 has been added to the Soldier's SGLI premium to  cover TSGLI. TSGLI is not meant to serve as an ongoing income replacement like some types of insurance-it's there to help the Soldier through the tough times that occur as the result of a   traumatic injury. Soldiers who incurred a qualifying traumatic injury may be eligible for TSGLI benefits. For more specific eligibility requirements, including information on retroactive eligibility, please  visit the eligibility section
https://www.hrc.army.mil/site/crsc/tsgli/index.html
Virtual SFAC:   Used by soldiers in a CBWTU for transition assistance. This site provides Information on SFAC functions and links to all active SFAC websites by installation. http://www.myarmyonesource.com/FamilyProgramsandServices/
FamilyPrograms/SoldierandFamilyAssistanceCenter/sp

 II.      Social Security/VA Sites:  

Social Security Benefits for Wounded Warriors:   Military service members can receive expedited processing of disability claims from Social Security. Benefits available through Social Security are different than those from the Department of Veterans Affairs and require a separate application.  The expedited process is used for military service members who become disabled while on active military service on or after October 1, 2001, regardless of where the disability occurs.  ttp://www.ssa.gov/pubs/10131.html
VA Returning Service Member Site:  Great source of information concerning VA Benefits available and other links to VA Services to include Vet Centers and the National Center for PTSD. You can also select ĎLocationsí from the menu bar to find all VA Facilities by state.  http://www.oefoif.va.gov/
1.       Phoenix VA Medical Center OEF/OIF Information: http://www.phoenix.va.gov/services/returning_veterans.asp
2.      
Prescott VA Medical Center OEF/OIF Information :http://www.prescott.va.gov/services/returning_veterans.asp
3.      
Tucson VA Medical Center OEF/OIF Information: http://www.tucson.va.gov/oefoif/index.asp
VA Vocational Rehabilitation:  Program to assist disabled veterans with a variety of services dependent on if the veteran can return to work or is permanently disabled.  WTU Soldiers can apply for this program while still on active duty so meet with your SFAC staff for more details.   http://vetsuccess.gov/  
VA Vet Centers:  Vet Centers provide readjustment counseling and outreach services to all combat veterans and those veterans who have experienced military sexual trauma. Vet Centers also offer services for their family members for military related issues and will work with soldiers on transition leave. Veterans have earned these benefits through their service and all are provided at no cost to the veteran or family. Go to  website locate the VA Vet Center closest to your home.   http://www.vetcenter.va.gov/  
Apply for VA Benefits Online: Soldiers can apply for the following VA benefits: Service Disabled Veterans Insurance, Education (Form 22-5495), and Health (10-10EZ Form).  The SFAC can assist you at any time.  http://www.va.gov/onlineapps.htm  
eBenefits:  A collaboration between DoD and VA to provide an online resource for tools and benefits-related information for Wounded Warriors, Veterans, Active Duty Service members, their families, and those who care for them.  https://www.ebenefits.va.gov/ebenefits-portal/

 III.    PTSD and TBI Information:  

Defense Centers of Excellence for Psychological Health and Traumatic Brain Injury  DCoE): DCoE assesses, validates, oversees and facilitates prevention, resilience, identification, treatment, outreach, rehabilitation, and reintegration programs for psychological health (PH) and traumatic brain injury (TBI) to ensure the Department of Defense meets the needs of the nation's military communities, warriors and families.  http://www.dcoe.health.mil/Resources.aspx  
Defense and Veterans Brain Injury Center:  Useful information concerning Traumatic Brain Injury [TBI] treatment and education.   http://www.dvbic.org/  
 National Center for PTSD: This site provides helpful information for care providers, soldiers, and families concerning aspects of PTSD.  http://www.ncptsd.va.gov/ncmain/index.jsp  
Self Management [Building Better Caregivers]: A pilot program between the VA and Stanford University to test an on-line program for caregivers of warriors with TBI, PTSD, or dementia.  https://caregivers.stanford.edu/hl/hlMain

  IV.    Non-Profit Organizations:  

The Coming Home Project is a non-profit organization devoted to providing compassionate care, support and stress management tools for Iraq and Afghanistan veterans, their families, and their service providers. Services are free and confidential.   http://www.cominghomeproject.net/  
Operation First Response:    Mission is to support our nations wounded heroes and their families with personal and financial needs.    http://www.operationfirstresponse.org/index.htm
Operation Home Front: Provides emergency assistance and moral to soldiers and their families. A non-profit organization which provides: Food Assistance, Moving Assistance, Housing Program, and Vehicle Repair/Donation.    http://www.operationhomefront.net/programs.asp
Operation Life Transformed:  To provide education and resources to our war wounded caregivers, military spouses, transitioning veterans and veterans.  To increase awareness of the long term needs of these families and support the caregiver and military spouse as they re-enter the civilian sector.  http://www.operationlifetransformed.org/  
Our Military Kids:  Provides tangible support to children of deployed National Guard and Reserve personnel as well as to children of severely injured service members through grants for enrichment activities and tutoring. Such activities help these children cope with the stress of having a parent in a war zone or recovering from injury at home.  http://ourmilitarykids.org  
National Resource Directory: An online partnership of "shared care" providing information on, and access to, services and resources for wounded, ill and injured Service Members and Veterans, their families and families of the fallen, and those who support them from recovery and rehabilitation to community reintegration.  https://www.nationalresourcedirectory.org/nrd/public/
DisplayPage.do?parent
 Resources for Family Caregivers:   An AARP Article with numerous links concerning private organizations  http://www.aarp.org/family/caregiving/articles/
iraqvetsresources.html

 V.      Veterans Service Organizations [VSOís] :  

Directory of Veterans Service Organizations:   Resource to search for national/state veterans organizations to assist you in filing VA Claims.  The SFAC can set you up with local representatives to serve as an advocate between you and the VA to assist with navigating your benefits, understanding VA Correspondence, claim reviews and many other services.   http://www1.va.gov/vso/
State Directors Of Veterans Affairs :  This site connects you with contacts for state organizations.  http://www.nasdva.net/
Wounded Warrior Project:  The mission of the Wounded Warrior Project is to honor and empower wounded warriors. The purpose of the organization is:
1.      
To raise awareness and enlist the publicís aid for the needs of severely injured service men and  women. 
2     To help severely injured service members aid and assist each other.
3.     To provide unique, direct programs and services to meet the needs of severely injured service members.
 
https://www.woundedwarriorproject.org/  

 VI.    Transition Employment and Career Planning Sites:  

Arizona Employment/
Unemployment 
Employment websites and also provides information concerning Unemployment Benefits. The Unemployment Handbook is available through this site  http://az.gov/services_employment_unempl.html . http://az.gov/webapp/portal/topic.jsp?id=1162
 Army Career and Alumni [ACAP]:  Site for wounded warriors to find employers who actively recruit severely injured soldiers.  http://www.aw2soldierconnection.army.mil/  
Occupational Network [ONET]: A great source for occupational information. You can research careers, and link to the Career One Stop site to obtain salary trends, and labor market information from this site.  http://online.onetcenter.org/
 Americaís Career Information Network:  This site also is good for career exploration.  http://www.acinet.org/  
Career One Stop:  Link to state resources for veterans seeking new careers.  http://maps.servicelocator.org/military/
selectstate.aspx
U.S. Department of Labor: Veterans' Employment and Training Services (VETS) assists veterans, reservists, and National Guard members in securing employment.  http://www.dol.gov/vets/
TurboTAP  A DoD site that provides transition guides and resources for benefits and employment.  http://www.transitionassistanceprogram.com/
register.tpp
 US Dept. of Labor Apprenticeship Information: Provides a state-by-state listing of available apprenticeship programs for veterans who do not desire to obtain a college degree.  http://www.doleta.gov/OA/sainformation.cfm
Small Business Administration:  Want to start a business?  This site provides in-depth information. You can also be linked to local Small Business Development Centers (SBDC) nationwide for assistance.  There is a SBDC locally at Cochise College 
http://sba.gov/
   
To find SBDCís in AZ go to: http://www.azsbdc.net/Default.aspx 


 VII.  TRICARE Regions Sites:  

TRICARE : You may need to transfer to another TRICARE Region. See the TRICARE Representatives at RWBAHC before you leave Ft. Huachuca to clarify requirements.  http://www.tricare.mil/

https://www.healthnetfederalservices.com/
common/home/
 
[North Regional Contractor]

https://www.humana-military.com/  
[South Regional Contractor]

https://www.triwest.com/  
[West Regional Contractor]


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